Skip to main content

Transaction Status Map

The following diagram covers the possible status flow for all our transactions. For every status change a webhook notification is sent to the merchant's API.

Status Description​

  • CREATED: The payment has been initiated and is awaiting processing.

  • PROCESSING: The payment request has been accepted by the processor and is currently under processing.

  • PRE_AUTHORIZED: The payment is pre-authorized and available for the merchant to capture.

  • PAID: The payment has been authorized by the processor. Refer to the "received amount" field to verify the paid sum.

  • PARTIALLY_REFUNDED: Partial refunds have been issued, not covering the full payment amount.

  • REFUNDED: The payment was refunded by the merchant to its full amount.

  • DECLINED: The payment was not accepted. The "errors" field contains an error code and description detailing the reason for decline.

  • CANCELED: The payment was voided due to reasons such as transaction expiration or cancellation of pre-authorized transactions.

  • ERROR: An unexpected error occurred during the payment process. The "errors" field contains an error code and description explaining the error's cause.

  • IN_ANALYSIS: The transaction is currently under manual review.

  • DISPUTE: The payer has initiated a dispute over the transaction.

  • DISPUTE_REFUNDED: The disputed payment has been refunded.

  • POST_REFUND_DISPUTE: A dispute was raised post-refund.

  • DISPUTE_RECOVERED: The payment was subject to a dispute, which has now been resolved in favor of the merchant.

  • DISPUTE_FINAL: The payment was disputed and the decision to revert it is final.